Our Terms and Conditions

The following words in this agreement will have meanings referred below, unless the context clearly indicates otherwise:-
a) “You”/ “Your” means the client requesting for travel services through Thrills Adventures website.
b) “Our”/ “We”/ “The Company” means Thrills Adventures.

 

30% of the basic safari cost will be paid will be paid as a deposit to secure the reservation of the safari and forms parts of the basic cost.The balance of the basic cost must be made not later than 42 days prior to the commencement of the Safari. Any other expense, which is incurred by the traveler, and not specially covered by the basic safari cost must be paid by the traveler as and when incurred.

 

In the event of any cancellation or alteration of the arrangements of the safari by the traveler, the following conditions will apply:-

 

  1. When the notice of cancellation is given 60 days before commencement date of Safari, the deposit will will be refunded to the traveler less a cancellation fee of 10% of the safari costs.
  2. When the noticeof cancellationis given between 60-30 days, cancellation fee equivalent to 35% of the total cost will be charged.
  3. When the notice of cancellation is given between 29-16 days, a cancellation fee equivalent to 50% of the total cost will be charged.
  4. When the notice of cancellation is given between 15-0 days, a cancellation fees equivalent to 100% of the total cost will be charged.

We Strongly advice the traveller to obtain a travel cancellation insurance.

 

We are a tour operator and travel agent . We do not own any airlines, hotels, lodges or other accommodation facilities. We will arrange flight tickets and hotel/ accommodation bookings and other travel services only as your travel agent. You are therefore also subject to the additional terms and conditions of the suppliers of such third party services. We do not accept any liabilities of any loss or damage that you may suffer as a result of the acts, omissions or defaults of any supplier or third party. However, we will always endevour to contract services of companies in our discretion, deliver the services in the appropriate quality required while adhering to the laws of the land.

 

Ensuring you have all the necessary travel documents( a passport valid for the duration of your trip all the necessary visas etc) before embarking on your trip/safari is entirely your responsibility. Sometimes, visa requirements change without notice. Please make sure to check with appropriate embassy or consulate.

 

All baggage and personal effects of any traveler will be the traveler’s risk throughout and should , if necessary be insured against loss or damage for which Thrills Adventures accept no responsibilities.

 

Any charges quoted or calculated on prevailing tariffs and rates of exchange and or subject to revision in accordance with any fluctuations thereof, which may take place. Subject as otherwise herein specifically provided, all question affecting the rights and liabilities of the parties under these conditions shall be determined in accordance with the laws of Kenya.

 

Necessary precautions to ensure your safety and enjoyment of services you may purchase from us, will be taken by the company. However, The company shall not ensure any responsibility of death, injury, delay, loss or damage arising from any cause and in any manner whatsoever, acts of terrorism acts of God or government; neglect accident, error or omission caused by third party suppliers or independent contractors, their employees, representatives; or, any event beyond our control

 

We reserve the right to alter any of these conditions at any time.

 

We will not provide cover for any medical problem that may occur. Safari travelers must have their medical insurance cover.